✨Once an order has been placed, there are no cancellations or changes that can be made, please be advised. ✨
All orders will be shipped within 1-3 business days via USPS First Class Mail or Priority Mail.
Please ensure that your shipping address is typed correctly at checkout. We are not responsible for undeliverable/lost packages due to incorrect addresses.
If your order is returned to us due to a bad address, you will be responsible for a $6 reship fee.
We advise all customers to purchase Route Package Protection at checkout. In the event that your package does not arrive (delivery to wrong address, stolen, etc), Route will have another package shipped at no additional cost to you.
Due to the unique nature of the products being sold, ALL SALES ARE FINAL.
In the event that your item is defective, damaged, or if you receive the wrong item, send an email to firstname.lastname@example.org within 5 days of delivery confirmation so that we can evaluate the issue and make it right.
✨By purchasing from www.truebyebony.com you accept and agree to these terms and conditions.✨
My daughter really wanted this piece for her birthday, which has not come yet; I'm sure she will be happy! But the shipping!!! I ordered this on a Friday and had it on Tuesday. Thank you for such a quick turnaround.
Love love love !
Great chain could be longer
The necklace is so beautiful and exactly what’s advertised shipping was fast i always appreciate a black owned business will be getting more pieces
It looks amazing can’t wait to wear it !!!!
Great product and they are more beautiful in person
BEAUTIFUL !! It came super fast and is exactly as described !
I love it it’s so cute and the chain is a perfect size
Literally my favorite necklace rn.. it’s beautiful
I love every single piece I receive from true by ebony ! It’s suitable for every occasion!!!
Beautiful piece Love it !
Great customer service. Fast shipping.
I’ve gotten so many compliments on this necklace when I wear it. I’m in love with it.
It’s honestly super gorgeous!!!! I’m in love with it. It’s everything that I imagined how it would be!
it was beautiful! nice jade color!
Came in 4-5 days I ordered with Guan Yin necklace Looks so greeeen, I switched my chain to a rope chain since the one it came with was 18 inches like the Guan Yin one it's a lovely necklace you should def buy! Follow me @claudiadurden on IG and shop more from Ebony.
I love love love this necklace!! It’s so pretty and light!! Could be both worn everyday or for a day/night!! 100% recommend!!
The necklace I ordered shipped very fast and is so cute on me. I will definitely be purchasing more jewelry from true by ebony!