Refund policy

Once an order has been placed, there are no cancellations or changes that can be made, please be advised. 

Due to the unique nature of the products being sold, ALL SALES ARE FINAL.

 

In the event that the item is defective, damaged, or if you receive the wrong item, email me within 5 days of delivery confirmation so that I can evaluate the issue and make it right.

By purchasing from www.truebyebony.com you accept and agree to these terms and conditions.